Thursday, July 23, 2009

Carter's- Send back old clothes for $$$

I had about 6-8 of these affected clothes. I sent them back, in the postage paid envelope, and they sent me.............


$123.00 !!!!!!




Carts has received reports that some infants with sensitive skin could be allergic to heat-transferred, or “tag-less,” labels used in baby and infant clothing, including Carter’s clothing. Children with such an allergy may develop a localized rash in the general area of the label on the upper back. Naturally, we are very concerned about any child who may have had a skin rash while wearing our garments, and we have been looking into this matter thoroughly.





We have conducted an internal review of the product and test results, required our label manufacturers to do the same, and coordinated with several independent experts, including physicians, to provide their analyses. Our review and testing provide no indication that the labels contain any known skin irritants or abrasive chemicals, or that such a rash is anything beyond a rare allergic reaction to an otherwise safe product. We have received reports of rashes on a very small fraction of 1% of the garments that we’ve sold with these labels.





The reported skin rashes have been associated with tag-less labels used in our Fall 2007 product line. These labels have a solid, rather than stenciled, background. Prior and current Carter’s product lines utilize labels with stenciled backgrounds and have not been linked to skin rashes.
If your child develops such an allergic reaction, you should stop using the garment that caused the reaction. If the condition persists, please contact your pediatrician for advice. If you have any additional questions please contact our Consumer Affairs staff.





Carter’s is committed to being the industry leader in product safety and quality. All of our products must pass rigorous third-party testing to ensure they meet the highest safety and quality standards and are compliant with all laws and regulations. We take pride in knowing that parents rely on us to provide trusted products that help make their lives simpler. As always, Carter’s is here to answer any questions or concerns you may have. Please feel free to contact our Consumer Affairs center anytime at 1-888-282-4674.





Frequently Asked Questions About “Tag-Less” Labels





Is there a recall on the Fall 2007 products?No. There is no recall. Carter’s has used tag-less labels on hundreds of millions of products and our experience with these labels is that they are safe. Carter’s has coordinated directly with the U.S. Consumer Product Safety Commission (CPSC) on this issue.





If there is no recall then why did Carter’s issue a release with the CPSC?We worked closely with the CPSC to issue a release to make sure that consumers are alerted to the situation in the event that their infant has an allergic reaction. Naturally, we are very concerned about any child who may have had a skin rash while wearing our garments. We are continuing to work closely with the CPSC to assess updated information we receive and how we communicate that to our customers.





How can parents tell if they have one of the labels from Fall 2007?These labels have a raised surface with a solid, rather than stenciled, background.
These are the ones to look for:




No comments:

Post a Comment